When the job is complete, and you are able to turn a customer’s property back over to them, is probably my favorite part of this job. Last year there was a family of 5, 2 adults and 3 small children. They had a clothes dryer that caught fire and did very considerable damage. The mom and children were home at the time and the children were devastated. They had a real fear of even coming back to the house. We did everything we could to get them back in the house as soon as possible. Their fire happened in late fall, about 2 months before Christmas. The mom brought the kids a few times a week to help them get over their fear. We were all able to help when they came and talked to them and made them feel real comfortable with being there. They felt so helpless going into the holiday season; they had no home or place to have Christmas. I had suppliers and sub contractors all working hard to get this family back into their home by Christmas. I am happy to report that on Christmas Eve, we had all final inspections and certificate of occupancy. We even set them up with a live tree and some decorations. They were so happy to be back home and the children had no problems being home.
Brian
